Frequently Asked Questions

About CineCrowd

CineCrowd was established in 2011 in relation to the short film ‘Morgen is alles beter’ (Maybe Tomorrow) of Floris Parlevliet. A crowdfunding campaign was started for which € 10.000 was raised before the campaign was over. The success of the campaign inspired befriended filmmakers to start a campaign as well. Floris and his companion Roel came up with the plan to facilitate the other makers by creating a crowdfunding platform for film and CineCrowd was established.

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CineCrowd is a non-profit foundation and platform aimed at the realisation of films and starting from the idea to involve the crowd - the eventual audience of a film - in the creation of a film. Since 2011, CineCrowd facilitated more than 650 successful crowdfunding campaigns and over 60.000 film lovers donated almost 5 million euro to the film projects.

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CineCrowd is a non-profit foundation founded by a group of filmmakers and -enthusiasts and is located in Amsterdam.

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About donating

CinneCrowd supplies a stage for all kind of filmmakers and all kind of film. The platform contains both national and international projects of both new and experienced filmmakers in any genre and of any length. It is up to the audience or ‘crowd’ to decide what movies are made.

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Your donation contributes to the realisation of the dream of filmmakers all over the world. You decide whether a movie gets made. With your donation, you do not only contribute to the financing to the project but you often also receive a reward from the maker. This could be tickets for the premiere of the film, getting mentioned on the credits of the film or a visit to the set.

Be aware that CineCrowd cannot guarantee that a project is realised. It barely to never happens that a project is cancelled. Nonetheless, we would like to inform you that a donation becomes irreversible when a project succeeds.

 

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A selection takes place before a filmmaker can publish his or her project on the CineCrowd website. The project, feasibility of the campaign and passion of the filmmaker are viewed in order to determine whether a project qualifies. Furthermore, it is possible to get in touch with the filmmaker yourself. This can be done by clicking on ‘ask the filmmaker a question’.

Be aware that CineCrowd cannot guarantee that a project is realised. It barely to never happens that a project is cancelled. Nonetheless, we would like to inform you that a donation becomes irreversible when a project succeeds.

 

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It is possible to get in touch with the filmmaker yourself. This can be done by clicking on ‘ask the filmmaker a question’.

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90% of the raised amount, hence also from each individual donation, goes to the filmmaker. The additional 10% goes to CineCrowd and is used to further develop and improve the platform and our guidance to each filmmaker during the crowdfunding.

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Click on the button ‘support project’ or on one of the rewards and follow the instructions. You can donate amounts starting at €2!  You can pay using iDeal, credit card or PayPal and via several international possibilities. Visit the website of Adyen for a complete overview of the possibilities.

Are you unable to donate? Get in touch with the CineCrowd team.

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Contributing from an international bank account is easy and can be done by credit card or other payment methods such as Mister Cash, Sofort or GiroPay. Visit the website of Adyen for a complete overview of the possibilities.

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Yes, you pay transaction costs for each donation. The costs depend on the payment method that is selected. In most cases, the transaction costs are €0,45 for each donation. In the case that a donation is refunded, €0,70 is charged as administration costs for each donation.

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We use your information to create an invoice and to allow the filmmaker to send you your rewards. Your information will be kept confidential. It is also possible to do contribute without registering. This means that your donation is anonymous. You can do this by selecting ‘I support anonymously’. Anonymous supporters cannot receive a reward or an invoice.

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If less than the target amount is raised for the project you support, your donation (minus €0,70 for administration costs) can be refunded. If the project succeeds, your donation becomes definite and cannot be refunded.

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No, your donation is only visible for the filmmaker. Hence, others cannot see whether you support a project, to what project you contribute and how much you donate.

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When the target amount is reached, the project is completed successfully. Nonetheless, you can still contribute. It is possible to donate until the end date of the campaign is reached.

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If less than 80% of the target amount is raised, all donations (minus €0,70 for administration costs) will be refunded to the supporters. Anonymous contributions can also be refunded.

If a project raises an amount between 80% and 99% of the target amount, a project might succeed nonetheless. In such a situation, all supporters are informed by the filmmaker about his or her ideas for the film using only the part of the budget that was raised. Supporters get the opportunity to reclaim their contribution (minus €0,70 for administration costs). When at least 80% of the target amount remains, the project succeeds.

 

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Your money is collected on a bank account that is managed by CineCrowd. Only when a project is completed successfully, we will transfer the money to the filmmaker. If less than 80% of the target amount is raised, your donation (minus €0,70 for administration costs) will be refunded to the supporters.

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Filmmakers can keep their supporters up to date via their update page on CineCrowd. If you donated using an account, you will receive an email when the filmmaker posts an update. If you want to ask the filmmaker a question, this can be done by selecting the ‘ask the filmmaker a question’ option.

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A filmmaker needs the information of the supporters to send out the rewards. The filmmaker thus has access to the names, addresses and emails of the supporters. The filmmaker can also see how much is donated and what reward was selected. The filmmaker cannot see the information of anonymous supporters.

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If you make a non-anonymous donation, an invoice is made after the donation is done. You can find the invoice by opening the menu using the arrow on the upper right side of your screen and selecting ‘view my supported projects’. Here, you can find an overview that includes all projects that you supported. A small menu on the right side of each project displays several options including ‘download invoice’. Via this option, you can receive the proof of payment.

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On crowdfunding

CineCrowd supplies a stage for all kind of filmmakers and all kind of film. The platform contains both national and international projects of both new and experienced filmmakers in any genre and of any length. It is up to the audience or ‘crowd’ to decide what movies are made.

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Information on how to start a project can be found here.

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We are open to all projects and do not select based on the content of a project. However, we are critical towards the feasibility of your target amount and your campaign plan. How crowdfundable is your project? Is your budget too high or too low? Are the rewards original and personal? What will you do to spread your campaign and to reach the media?

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A project can only be published by the CineCrowd crew. Get in touch with the crew by calling to the office or sending an email, to tell them about your planning if you want to start your campaign as soon as possible. Create a page and place a fun and interesting teaser on the page. Start thinking about your target audience and how you will get in touch with them.

Before your project can be published, a handling fee of €75 (excluding taxes) has to be paid. Fill out the contact information on the page so an invoice can be sent to you as quickly as possible. When this is done, the page is ready and the campaign is prepared, your project can be published. This usually happens at noon (12:00) and never in a weekend.

 

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Each person who publishes a project on CineCrowd first pays a handling fee of € 75 (excluding taxes). If the project succeeds, you also pay a fee of 10% (excluding taxes) of the amount that you raised.

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The support that CineCrowd offers is understood as a service by the tax authorities. Hence, a service tax of 21% has to be paid. This tax applies to both the handling fee and the CineCrowd fee.

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CineCrowd collaborates with funds and other partners that support crowdfunding campaigns. An overview of the partners and regulations can be found here.

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Projects are ranked based on popularity on the film overview page. The more often your page is visited, the higher up the project is displayed in the overview.

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When the target amount is reached, the project is completed successfully. Nonetheless, your supporters can still contribute. It is possible to donate until the end date of the campaign is reached. If you quickly reach your target amount, you can create a new goal and share what you are planning on doing with the extra money that you raise. The more concrete these ideas are, the more likely it is that people will contribute to your project.

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If less than 80% of the target amount is raised, all donations (minus €0,70 for administration costs) will be refunded to the supporters. Anonymous contributions can also be refunded.

If a project raises an amount between 80% and 99% of the target amount, a project might succeed nonetheless. If this happens, you have to inform all your supporters about your ideas for the film using only the part of the budget that was raised. Supporters get the opportunity to reclaim their contribution (minus €0,70 for administration costs). When at least 80% of the target amount remains, your project succeeds and you can start realising your ideas!

 

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The CineCrowd crew will reach out to you and send you a contract with all the arrangements in detail. After the contract is signed, the money can be transferred. This happens within two weeks after the contract was signed.

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If your project raises an amount between 80% and 99% of the target amount, the project might succeed nonetheless. In such a situation, you have to inform all your supporters about your ideas for the film using only the part of the budget that was raised. Supporters get the opportunity to reclaim their contribution (minus €0,70 for administration costs). When at least 80% of the target amount remains, your project succeeds and you can start realising your ideas!

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You can post updates on the project page. Your supporters will receive an email when you post an update. If you do not want the supporters to receive the email. you can select this when you post an update.

 

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The contact information of the supporters can only be viewed by the owner of the project. You can find an overview of the information by opening the menu using the arrow on the upper right side of your screen and selecting ‘view my projects’. A small menu on the right side of each project displays several options including ‘view all funders’. Click on this link to go to a page with the contact information of your supporters. You can download the overview by clicking on ‘download this overview’.

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